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Quality Survey

Please complete this Quality Survey to provide feedback to us about your last service call from Moore Appliance Service. If you have any questions, just call us (toll free) at 866.944.3882.

Client Information

*Full Name:

*Address:

*City:

*State:

*Zip Code:

Phone
(include area code):

*Email:

*required

THANK YOU for your time and honest feedback! We really appreciate it.

When you are finished answering the quality survey questions, click the button below:

Quality Survey Questions

1. Regarding your initial call to us, was it easy to get through on the first phone call?

Yes No

2. Regarding your initial call to us, were you treated courteously and did our customer service person give you a feeling he/she was concerned with your problem?

Yes No

3. Regarding scheduling, was an effort made to accomodate your busy schedule?

Yes No

4. Regarding scheduling, did your service get scheduled with one phone call?

Yes No

5. Regarding the service call, did the technician arrive in the appointed time window?

Yes No

6. Regarding the service call, did the technician explain the diagnosis and give an estimate for repair costs?

Yes No

7. Would you use our appliance service again?

Yes No

8.Would you recommend Moore Appliance Service to your family and friends?

Yes No

9. How did you find out about Moore Appliance Service?

10. On a scale of 1 to 10, with 10 being "exceptional", please score your overall impression of our service:

In the box below, please provide any additional comments or suggestions you may have for us:

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